Return Policy

irenefaithstore.com

Shipping & Returns

We want you to love every purchase. Here's everything you need to know about how we ship and how to return an item if something isn't right.

📦 Shipping

Standard shipping
5–7 business days. Tracking number provided via email once your order ships.

Express shipping
2–3 business days. Available at checkout for an additional fee.

Free shipping
Complimentary standard shipping on all orders over $75. Applied automatically.

Order processing
Orders are processed within 1–2 business days. Weekend orders ship the next business day.

🔄 Return Policy

We accept returns within 14 days of the original purchase date. Items must be unused, in original condition, with all tags and packaging intact. Your receipt or proof of purchase is required.

Item must be unused and in original condition

Original receipt or proof of purchase required

All original tags and packaging must be intact

Item must not show signs of misuse or neglect

📷 Damaged or Defective Items

If your item arrived damaged or is defective, photo evidence is required to process the return. Please take clear photos before bringing the item in.

Full view of the item from the front

Close-up of the damage or defect

Multiple angles if the damage spans a larger area

Photos can be shown on your phone in-store — printing is not required

⚠️ Returns for damaged or defective items without photo evidence may be declined at our discretion.

✅ How to Return In-Store

Bring the item and your original receipt to our store within 14 days of purchase

If returning a damaged item, have your photos ready to show our team

Visit the customer service desk and speak with a team member

Our team will inspect the item and process your return, exchange, or store credit

💰 Refund Options

Original payment method
Full refund back to the card or payment method used. Please allow 3–5 business days.

Store credit
Issued immediately. No expiry and can be used on any future in-store purchase.

Exchange
Swap your item for another of equal value, subject to stock availability.

🚫 Non-Returnable Items

Clearance or sale items marked as final sale

Opened consumables such as food, beauty, or health products

Gift cards

Items damaged due to customer misuse

Meet the Owner

Hi, I'm Sunshine — and yes, that name was given with purpose. I've always believed that light has a way of finding people right when they need it most. That belief is what sparked this business.

I'm a faith-filled woman who loves Jesus and has fire in her heart. Every candle I pour is made with intention — not just to smell good, but to feel like something. Like warmth. Like peace. Like coming home.

When I'm not pouring candles, you'll find me lost in a good book or putting words on a page. I've always been drawn to storytelling — and in a way, every candle I make tells one, too.

A little extra about me — I also wear my story on my skin. But above all else, my faith guides my hands, and my candles carry that light forward.

When off the clock, you can find me writing, reading, and praising the Lord who saved me!

Crafted to Illuminate

"Let your light shine before others, that they may see your good deeds and glorify your Father in heaven"- Matthew 5:16

Intentional Ingredients
Each candle is hand-poured with clean, non-toxic ingredients to ensure a calm and healing atmosphere, aligning with our mission’s purity
Faith Driven Creation
Every candle is created with purpose, peace, and intention. Inspired by faith, comfort, and meaningful living, our handmade coconut wax candles are designed to bring warmth into everyday moments while reflecting beauty, grace, and rest for the home and soul.
Community & Contribution
Every purchase is more than a transaction; it contributes to a greater mission of restoration and peace, reflecting the heart of God.